Employee Assistance Program (EAP)

Work Life Matters, our confidential employee assistance program, provides 24-hour access to a range of free services that can help you or your family members with a variety of issues including:


Admissions testing & procedures

Adult re-entry programs

College planning

Financial aid resources

Finding a pre-school

Dependent Care & Care Giving

Adoption assistance

Before/after school programs

Day care

Elder care

In-home services

Legal & Financial

Basic tax planning

Credit & collections

Debt counseling

Home buying


Lifestyle & Fitness

Anxiety & depression

Divorce & separation

Drugs & alcohol

Working Smarter

Career development

Effective managing


To access this service, please contact Guardian at 800-386-7055, or visit www.ibhworklife.com and login using the Hopkins Login information:

Username: Matters

Password: wlm70101

Note: If you are out of the country and wish to access this service, please call 800-537-2029 for abroad assistance.